Tasks / Operate

Make the launch call

Can the model make a clear go / no-go call from mixed launch evidence, checked against the criteria agreed up front?

Measures the modelTask v1.2 · 2 casesDifficulty

What AI gets right here, and what you’ll still have to catch

From 12 graded outputs by 6 models. 75% were usable with at most a quick edit.

Reliably right

  1. Finds the Scotland breach100% pass
    Clearly identifies Scotland's refund breach (66% above control, 143% after supplier change) and acceptance dip below 80%, correctly holds Scotland.
    Opus 5.5 · Claude · Go/no-go for AI substitutions, from the rollout data
  2. Respects explicit constraints98% pass
    The output is a launch recommendation, addresses the meeting, and stays within the 400-word limit (345 words).
    GPT-6 Astra · ChatGPT · Go/no-go for AI-drafted support replies
  3. Produces the required deliverable98% pass
    The recommendation is in the requested form, for the meeting, within the length, and includes necessary steps a PM could act on.
    GPT-6 Astra · ChatGPT · Go/no-go for AI-drafted support replies

Where it slips

  1. Limits the downside of being wrong35% pass
    No specific post-launch monitoring signal or threshold is named; only generic 'monitoring' and a kill switch are mentioned.
    GPT-6 Astra · ChatGPT · Go/no-go for AI-drafted support replies
  2. Catches the duplicate rows54% pass
    Finds and removes the duplicate rows but never states whether they change the results.
    GPT-6.1 Sol · API · Go/no-go for AI substitutions, from the rollout data
  3. Gets the base of every number right67% pass
    Some derived figures are off, including the pooled basket gap and the control-order share for London, and the basket base is stated as means of daily averages rather than order-weighted averages.
    Sonnet 5.5 · API · Go/no-go for AI substitutions, from the rollout data

Case viewer

Read the brief, then put up to three outputs side by side, each with the LLM judge’s verdict on every check. Highlights mark what a PM had to fix.

The brief

You're the Staff PM for fulfilment at Basketful. On 30 October the launch meeting decides whether AI auto-substitutions (the model picks a replacement when an item is out of stock, instead of the picker) roll out to every region on Monday 2 November, ahead of the Christmas delivery-slot booking window that opens on 9 November. The rollout workbook is attached as two files: daily_metrics.csv (28 days of the regional test, by region and arm) and incidents.csv. Work from the data, not the summaries people have given you. Write your recommendation for the meeting: go, no-go or go with conditions, region by region, and why. Include a table that checks each launch criterion for each region with the figures. Keep the prose under 900 words.

The test1–28 October, five regions. In each region orders were split between control (the picker chooses substitutes, as today) and treatment (AI auto-substitutions). The split was not 50/50 everywhere: treatment got 30% of orders in London, 50% in the South East and North West, and 70% in the Midlands and Scotland.
Launch criteria (agreed in the PRD)1. Substitution acceptance (subs_accepted ÷ subs_offered) of at least 80% in treatment, in every region. 2. Refund requests per 1,000 orders in treatment no more than 10% above control, in every region. 3. Zero dietary or allergen mismatches (a substitute that breaks a gluten-free, vegan, vegetarian, nut-free, halal or kosher attribute). 4. Average basket value not lower in treatment than control.
What people have saidHead of Commercial: “Acceptance is up 15 points and refunds are within the guardrail overall. Every day we wait costs us Christmas.” Head of Analytics: “Treatment baskets are £4 smaller across the test. That worries me.” Ops director (Scotland): “The supplier change caused some noise, but it's settling down.”
EngineeringThe dietary-attribute hard filter (never substitute across those attributes) is merged and scheduled to deploy on 4 November after regression tests. Scotland's catalogue re-map for the new dairy supplier is in progress with no date. Rollout can be switched on region by region.
daily_metrics.csv283 rows · Download
date,region,arm,orders,items_ordered,items_out_of_stock,subs_offered,subs_accepted,refund_requests,refund_value_gbp,complaints,avg_basket_gbp
2026-10-01,London,control,1757,52273,2351,1953,1387,32,160.71,6,72.89
2026-10-01,London,treatment,692,20455,871,820,708,12,62.05,2,72.42
2026-10-01,South East,control,853,22846,996,833,593,16,74.49,3,65.62
2026-10-01,South East,treatment,928,25223,1166,1106,952,15,75.93,3,66.59
2026-10-01,Midlands,control,467,10468,465,383,268,8,34.57,1,54.92
2026-10-01,Midlands,treatment,1113,25136,1166,1087,947,21,106.35,3,55.33
…
incidents.csv13 rows · Download
date,region,arm,type,severity,summary,status
2026-10-02,London,treatment,wrong_size,low,"4-pint milk substituted with 1-pint, customer accepted at door",closed
2026-10-04,Midlands,treatment,dietary_mismatch,high,"Gluten-free sliced loaf substituted with standard white loaf; customer coeliac, noticed at home",closed: refund and apology
2026-10-06,South East,control,wrong_item,low,"Picker substituted oat milk with soya milk; customer rejected at door",closed
2026-10-07,North West,treatment,data_export,low,"Daily export job re-ran after a timeout on 8, 9 and 10 Oct; analytics team flagged possible duplicate rows",open
2026-10-09,London,treatment,price,medium,"Substitute priced higher than original; customer charged the difference against policy",closed: policy fix deployed 11 Oct
2026-10-12,Scotland,control,late_delivery,low,"Van breakdown, 14 orders late",closed
…
What a strong answer does

No-go for a national launch on 2 November, because criterion 3 fails everywhere until the dietary hard filter ships: incidents.csv has three treatment dietary mismatches (4 Oct Midlands, 19 Oct South East, 23 Oct London, the last involving nuts and a child with an allergy). Go with conditions, region by region, once the filter is deployed and verified (planned 4 November, still before the 9 November booking window): London, South East, Midlands and North West pass the other criteria (acceptance about 86% against 71% control; refunds 2–5% below control). Hold Scotland: over the month its treatment refunds are about 66% above control, and from the 15 October supplier change about 143% above (43 against 18 per 1,000 orders), with acceptance falling to about 79%, below the 80% bar; it waits for the catalogue re-map and a clean re-test. The pooled refund rate (about 8% above control) hides this, and the criterion is per region. The pooled basket gap (about £65 against £61) is an artefact of the uneven split, since treatment baskets are equal or higher in every region (Simpson's paradox), so criterion 4 passes. Notices that North West treatment rows for 8–10 October are duplicated (an extra 2,194 orders), removes them, and says it doesn't change the result. States what would change the call: the filter slipping past 9 November, or Scotland's refunds not recovering.

Critical failures (cap the score)
  • Recommends any rollout before the dietary hard filter is deployed
  • Recommends rolling out to Scotland while its refund guardrail is breached
Case

v1.6 · synthetic · e-commerce, AI product, data analysis, staff-level

Usable with a quick edit11 of 13 checks passed

A PM could use it with light edits, mainly correcting minor arithmetic and removing the unsupported incident-reporting inference. The core decision, table, and conditions are actionable.

Output

Recommendation: AI auto-substitutions, launch meeting 30 October

Decision: no-go for Monday 2 November. Go with conditions from 4 November for London, South East, Midlands and North West. Scotland stays on picker substitutions until it re-passes.

Criteria by region

Figures are recomputed from the daily rows. Treatment (T) and control (C) are pooled over the 28 days.

Region1. Acceptance (T) ≥80%2. Refunds per 1,000 orders, T vs C (≤ +10%)3. Dietary mismatches (0)4. Basket T vs C (not lower)Verdict
London86.7% ✅17.4 vs 18.0 (−3%) ✅1 (nut allergen, 23 Oct, open) ❌£72.72 vs £72.48 (+£0.24) ✅Conditional
South East86.4% ✅17.5 vs 17.9 (−2%) ✅1 (vegan cheese, 19 Oct) ❌£66.66 vs £66.20 (+£0.46) ✅Conditional
Midlands86.3% ✅17.5 vs 17.9 (−2%) ✅1 (gluten-free, 4 Oct) ❌£55.66 vs £55.35 (+£0.31) ✅Conditional
North West86.3% ✅17.6 vs 18.5 (−5%) ✅0 logged ✅£57.52 vs £57.28 (+£0.24) ✅Conditional
Scotland82.8% overall, 79.1% since 15 Oct ❌30.2 vs 18.2 (+66%); since 15 Oct 43.3 vs 17.8 (+143%) ❌0 logged ✅£52.98 vs £52.62 (+£0.36) ✅No-go

Baskets are means of daily averages. The differences are small and I have not tested them for significance, but the point estimate is positive everywhere.

Checking what people have said

  • Head of Commercial. The pooled numbers are right: acceptance is 85.9% against 71.2% (+14.7 points), and refunds are 19.5 against 18.1 per 1,000 (+8%). But the pooled refund figure hides Scotland, which is failing badly. Four regions are 2–5% better than control on refunds.
  • Head of Analytics. The £4 gap is real in the pooled data (£61.10 vs £65.15) but it is a mix effect, not a treatment effect. London, with the highest baskets (about £72), was 42% of control orders but only 18% of treatment orders. The Midlands and Scotland (about £53–56) were 18% of control but 42% of treatment. Within every region, treatment baskets are £0.24–£0.46 higher. Criterion 4 passes. The uneven split did not bias the regional comparisons.
  • Ops director (Scotland). The data does not support "settling down". Before the supplier switch on 15 October, Scotland treatment was healthy (86.3% acceptance, 17.3 refunds per 1,000). From 15 October to 28 October, acceptance has been flat at 78–81%, and daily refunds have been 25–33 against a pre-switch level of 10–14. The cause is the open incident: the new supplier's pack sizes are mapped to the wrong product family, so the model makes wrong-size dairy substitutions. That is a catalogue defect with no fix date, not noise. Scotland control is unaffected.

Why the date moves

Criterion 3 fails in three regions. The three mismatches include a nut-allergy case and a coeliac case. The hard filter that prevents them deploys on 4 November. Until it is live, every region has the same exposure. North West and Scotland show zero only because none were reported, and the incidents come from customer complaints, so the true rate is unknown. I would not switch on a known allergen risk two days before the fix.

Waiting is cheap. The booking window opens on 9 November, not 2 November. Deploying the filter on 4 November and switching regions on 4–5 November leaves several days before the window. Only Scotland has no route to launch before then.

Conditions for the four regions

  1. The filter deploys on 4 November and passes regression tests. Before any region goes live, it is tested in production against the three incident SKUs (gluten-free loaf, vegan cheese, nut-free bar) and the other attributes: vegetarian, halal and kosher. The London incident is still open with the filter "in review", so confirm the filter would have blocked it.
  2. Regions are switched on region by region, North West and South East first, then London and the Midlands. This gives a day of live data before the larger volumes go on.
  3. Any dietary or allergen mismatch after launch switches that region back to picker substitution immediately, pending review. That includes any mismatch in the first week.
  4. Daily monitoring of acceptance (80% floor) and refunds (10% guardrail) per region against a small held-back control. Delegate the switch-on decision so it does not need another meeting.

Scotland

Keep Scotland on picker substitutions. Retest only after the catalogue re-map ships, on a small treatment share. It should show at least three consecutive days at 80% or better acceptance, and refunds within 10% of control, before it goes to full volume. Engineering has no date, so Scotland should not be in the Christmas plan and should be treated as upside.

Data notes

  • North West treatment has three duplicated rows (8, 9 and 10 October), matching the open export-job incident. I removed them. This restores the intended 50% split, and the North West rates barely move either way.
  • Incident logs are a floor on dietary failures, not a measure of them.
  • This is 28 days of data in a low-volume region (Scotland control is about 265 orders a day). Even so, the Scotland gap is far outside noise.

Check by check

Got wrong · 1
  • Gets the base of every number rightSome derived figures are off, including the pooled basket gap and the control-order share for London, and the basket base is stated as means of daily averages rather than order-weighted averages.
Mixed · 1
  • Avoids unsupported claimsIt asserts that zero logged dietary incidents in North West and Scotland are only because none were reported and that incidents come from customer complaints, which is not established by the supplied evidence.The two graders disagreed on this one.
Got right · 11
  • Uses the supplied evidence correctlyThe output's factual claims are drawn from the brief and supplied CSVs, with only minor rounding and one unsupported inference about incident reporting.
  • Addresses the actual decisionIt commits early to no-go on 2 November, conditional go from 4 November for four regions, hold Scotland, and states what would change the call.
  • Respects explicit constraintsIt provides a region-by-region recommendation with a launch-criteria table and keeps prose under 900 words.
  • Identifies material uncertaintyIt names material unknowns such as filter deployment, Scotland re-map timing, duplicate handling, and incident under-reporting, and gives monitoring/rollback conditions.
  • Produces the required deliverableThe requested recommendation and table are present, usable for the launch meeting, and within the length limit.
  • Checks every criterion, region by regionIt checks all four launch criteria for each region with figures computed from the files, including the duplicate correction.
  • Finds the Scotland breachIt identifies Scotland's refund breach, ties it to the 15 October supplier change, notes the acceptance dip, and holds Scotland.
  • Explains the basket gapIt compares baskets within each region and explains the pooled gap as an artefact of the uneven regional split.
  • Catches the duplicate rowsIt finds the duplicated North West treatment rows, removes them, and says the result barely changes.
  • Makes a clear callIt gives one clear call per region with dates, conditions, and triggers for change.
  • Limits the downside of being wrongIt limits downside with staged switch-on, daily monitoring, immediate rollback on any dietary mismatch, and Scotland held out.

Grades and run details

Decision model 92 · LLM judge 12 of 14 checks
Decision model checks
  • passUses the supplied evidence correctly14%
  • passAddresses the actual decision99%
  • passRespects explicit constraints29%
  • passIdentifies material uncertainty90%
  • passAvoids unsupported claims23%
  • passProduces the required deliverable80%
  • passChecks every criterion, region by region55%
  • passFinds the Scotland breach100%
  • passExplains the basket gap99%
  • passCatches the duplicate rows100%
  • passMakes a clear call84%
  • passLimits the downside of being wrong72%
  • failGets the base of every number right36%
Run
Run
#1
API response time
2.3 min
Submitted
29 Sept 2026

Needs more than a quick edit6 of 13 checks passed

It fails to address the known duplicate data rows, doesn't specify monitoring triggers or rollback criteria, and makes a causal claim about Scotland without hedging, so a PM would need to add those before using it.

Output

Launch Recommendation: AI Auto-Substitutions

As the Staff PM for fulfilment, my recommendation for the 30 October launch meeting is a No-Go for nationwide rollout on 2 November.

While the Commercial and Analytics teams are looking at top-line aggregates, a region-by-region audit of the 28-day test data and incident logs reveals critical blockers. Specifically, Scotland fails acceptance and refund criteria due to a supplier mapping failure, Midlands and London recorded high-severity dietary/allergen mismatches, and South East also experienced a dietary mismatch.

We should hold all regions until the dietary hard filter is deployed on 4 November, and until Scotland’s catalogue re-map is fully completed and verified.

---

Regional Evaluation Table (1–28 October Test Data)

RegionSubs Acceptance ($\ge 80\%$)Treatment Refunds vs Control ($\le +10\%$)Dietary/Allergen Mismatches (Target: 0)Basket Value ImpactRecommendation
:---:---:---:---:---:---
London$86.4\%$ (Pass)Control: 1.77%<br>Treatment: 1.63% ($-7.9\%$)1 High Incident (Nut allergy violation on 23 Oct)Control: £72.33<br>Treatment: £72.71 (+0.5%)No-Go (Hold for 4 Nov filter)
South East$87.0\%$ (Pass)Control: 1.66%<br>Treatment: 1.69% ($+1.8\%$)1 High Incident (Vegan dairy violation on 19 Oct)Control: £66.21<br>Treatment: £66.72 (+0.8%)No-Go (Hold for 4 Nov filter)
Midlands$84.5\%$ (Pass)Control: 1.69%<br>Treatment: 1.68% ($-0.6\%$)1 High Incident (Gluten-free coeliac violation on 4 Oct)Control: £55.22<br>Treatment: £55.51 (+0.5%)No-Go (Hold for 4 Nov filter)
North West$88.4\%$ (Pass)Control: 1.73%<br>Treatment: 1.66% ($-4.0\%$)0 IncidentsControl: £57.34<br>Treatment: £57.65 (+0.5%)Go with Conditions (Deploy 4 Nov)
Scotland$77.0\%$ (Fail)Control: 1.79%<br>Treatment: $3.90\%$ ($+117.9\%$)0 Incidents (High dairy wrong-size volume)Control: £52.48<br>Treatment: £52.88 (+0.8%)No-Go (Hold for catalogue re-map)

Note: Refund request rates are calculated per 100 orders for precise comparison against the 10% relative ceiling.

---

Region-by-Region Breakdown

  • London, South East, Midlands: All three regions easily clear the 80% acceptance threshold and show neutral-to-positive average basket values (debunking the £4 basket drop concern). However, all three recorded high-severity dietary/allergen failures (gluten, vegan, and nut-allergy breaches). Because the safety hard filter is not deployed until 4 November, rolling out on 2 November exposes customers to unacceptable allergen risks during the peak Christmas slot-booking window.
  • North West: Our strongest performer. It meets all four PRD criteria cleanly3: 88.4% acceptance1, treatment refund rates slightly below control, zero dietary incidents, and a stable basket value. It is ready to roll out immediately following the hard filter deployment.
  • Scotland: A clear No-Go. Acceptance dropped to 77.0% (failing the 80% bar), and treatment refund requests spiked catastrophically by 117.9% over control (driven by the dairy supplier switch on 15 Oct where pack sizes were mismapped). Until the catalogue re-map is finished and stabilized, rolling out here will compound operational friction.

Action Plan

  1. Hold Rollout on 2 November.
  2. Deploy Dietary Hard Filter on 4 November as scheduled, and verify regression tests.
  3. Complete Scotland Catalogue Re-map and clear open wrong-size substitution incidents.
  4. Staged Launch: Roll out to North West, London, South East, and Midlands on Monday, 9 November (concurrent with the Christmas slot-booking window opening), pending a 7-day post-fix stability review.2 Scotland follows only after catalogue remediation.

What a PM had to fix

  1. 1Numbers wrongRedo the arithmeticStart again

    What we’d changeRecompute every figure from daily_metrics.csv, removing the duplicated North West rows. Almost every number in the table is wrong.

  2. 2Contradiction missedSurface the contradictionSubstantial rework

    What we’d changeResolve the contradiction: a 7-day review after the 4 November filter can't finish by 9 November, and North West is marked go in the table but held here. Answer the stakeholders' claims rather than dismissing them.

  3. 3Hypothesis stated as factReframe it as a hypothesisTargeted repair

    What we’d changeZero recorded mismatches in North West isn't evidence of safety. It runs the same unfiltered model as the regions that had them.

Check by check

Got wrong · 5
  • Uses the supplied evidence correctlyThe output calculates rates from the raw daily_metrics.csv without acknowledging or removing the duplicate North West treatment rows flagged in incidents.csv, so the claimed rates for North West (and potentially others if the duplication affects summaries) are not fully reliable.
  • Identifies material uncertaintyDoes not explicitly name the unknowns that could change the call (e.g., what if the dietary filter slips past 9 November, or if Scotland’s refunds don’t recover after the catalogue fix) or state the thresholds that would reverse the decision.
  • Avoids unsupported claimsStates as fact that Scotland’s refund spike was 'driven by the dairy supplier switch where pack sizes were mismapped' without labelling it as a hypothesis, even though the data only shows a correlation.
  • Catches the duplicate rowsDoes not mention or handle the duplicate North West treatment rows on 8–10 October that the incident log flags, so the quality check is absent.
  • Limits the downside of being wrongWhile it mentions a 7‑day post‑fix stability review, it does not specify a signal (e.g., refund rate threshold) or a rollback trigger, and does not flag irreversible actions.
Mixed · 2
  • Explains the basket gapShows treatment basket values are equal or higher in every region and states the aggregated £4 drop concern is debunked, satisfying the Simpson’s paradox explanation.The two graders disagreed on this one.
  • Gets the base of every number rightRates are computed as sums over the period (acceptance = total accepted / total offered, refund rate = total refunds / total orders), so denominators are consistent and the relative comparisons are valid.The two graders disagreed on this one.
Got right · 6
  • Addresses the actual decisionCommits to a clear No‑Go for 2 November, then a conditional Go by region for 9 November after the filter deploys, and states Scotland’s hold conditions.
  • Respects explicit constraintsProse is well under 900 words, addressed to the launch meeting, and includes a region‑by‑region table with the four criteria.
  • Produces the required deliverableProvides a complete, table‑based recommendation with a region‑by‑region call, within the word limit, that the launch meeting could act on.
  • Checks every criterion, region by regionThe table checks acceptance, refunds vs control, dietary incidents and basket value for each of the five regions, with figures drawn from the test data.
  • Finds the Scotland breachIdentifies Scotland’s refund breach (+117.9%), links it to the post‑15 October supplier change, notes the acceptance drop to 77%, and holds Scotland.
  • Makes a clear callGives a clear decision per region (No‑Go for Scotland, conditional Go for others from 9 Nov) with dates and the conditions required to proceed.

Grades and run details

Decision model 46 · LLM judge 8 of 14 checks
Decision model checks
  • failUses the supplied evidence correctly32%
  • passAddresses the actual decision35%
  • passRespects explicit constraints9%
  • partialIdentifies material uncertainty65%
  • partialAvoids unsupported claims12%
  • passProduces the required deliverable40%
  • partialChecks every criterion, region by region63%
  • passFinds the Scotland breach97%
  • failExplains the basket gap58%
  • failCatches the duplicate rows100%
  • partialMakes a clear call80%
  • failLimits the downside of being wrong43%
  • failGets the base of every number right75%
Run
Run
#1
Time to output
46 s
Submitted
25 Sept 2026

Results

Every setup we’ve tested on this task, across all cases and repeats, graded on the current checklist. Calibrated: the graders match our PM on 86% of checks.

#Model · HarnessTask scoreDecision modelLLM judgeRunsCritical failures
1Sonnet 5.5withAPI93.788.32None
2GPT-6 AstrawithChatGPT89.888.32None
3GPT-6.1 SolwithAPI87.388.32None
4Opus 5.5withClaude80.486.42None
5GPT-6 LunawithAPI86.077.62None
6Gemini 3.5 Flash-LitewithGemini53.142.22None

About the task

The PM job

Deciding whether a feature ships on the planned date, and on what conditions.

Why it matters

Launch meetings reward optimism. A good call checks each agreed criterion, weighs a real risk against a real gain, and says exactly what would change the answer. A weak one rubber-stamps the launch or blocks it on noise.

What good looks like

  • Checks each agreed criterion against the evidence
  • Makes one clear call, with conditions if needed
  • Separates risks that block launch from risks that can be managed
  • Says what would change the call
  • Says how to limit the damage if the call is wrong

Deliberately not measured

  • Rollout engineering detail
  • Project-plan formatting
Capability tested

Deciding against agreed launch criteria

The failure we’re looking for

Rubber-stamps a launch that misses an agreed bar, or blocks it on noise

Grading

Decision model and LLM judge, calibrated against a blind PM review

Variants

A launch memo from supplied evidence · Staff level: a regional call from an attached data workbook