Tasks / Operate

Write a stakeholder update

Can the model turn messy project status into an honest update that leads with what the reader needs to know or decide?

Measures the modelTask v1.2 · 2 casesDifficulty

What AI gets right here, and what you’ll still have to catch

From 12 graded outputs by 6 models. 50% were usable with at most a quick edit.

Reliably right

  1. Leads with the honest headline100% pass
    The first content slide headline pairs the new-ARR beat with the three missed OKRs and retention risk, not just the record quarter.
    GPT-6 Astra · ChatGPT · A quarterly business review deck, in brand
  2. Makes the decisions clear100% pass
    The final slide gives both decisions with their costs/benefits, an owner, and an 8 October date before Q4 renewals.
    GPT-6 Astra · ChatGPT · A quarterly business review deck, in brand
  3. A real 7-slide deck100% pass

Where it slips

  1. Owns the problem25% pass
    It owns the problem and recommends next steps, but does not state what the team has already done about the drop or ticket spike, and the recommendations lack explicit trade-offs.
    GPT-6 Astra · ChatGPT · The CEO asks why a metric dropped
  2. Addresses the actual decision54% pass
    It commits to not attributing the drop but does not say what result would change that answer or when Lena will get it.
    GPT-6 Luna · API · The CEO asks why a metric dropped
  3. Avoids unsupported claims63% pass
    It presents '1,100 customers expect it on 28 Oct' and 'not a saving we planned' as established facts when the source only suggests them.
    Opus 5.5 · Claude · A quarterly business review deck, in brand

Case viewer

Read the brief, then put up to three outputs side by side, each with the LLM judge’s verdict on every check. Highlights mark what a PM had to fix.

The brief

You're the Staff PM for Ledgerly's Billing group. The quarterly business review with Lena (CEO) and the exec team is on 8 October; the deck goes out the day before as a pre-read. Using the material below, build the Q3 deck for Billing. The deck must: - Have at most 7 slides, each one 16:9. - Give every slide a headline that states its takeaway, not a topic (“NRR fell to 101% after the pricing change”, not “NRR”). - Report every OKR honestly, including the misses. - End with the decisions you need from the exec team, each with an owner and a date. - Use only Ledgerly's brand colours (below). Deliver it as a single self-contained HTML file: the slides stacked top to bottom, each exactly 1280 × 720 pixels, no external images, fonts or scripts, readable without JavaScript. Draw any charts in HTML or SVG. With the file, reply with a cover note to Lena of no more than 60 words.

Ledgerly brand coloursInk #1B2A41 (text and headlines). Teal #0F8B8D (the primary brand colour: accents, charts, on-track items). Amber #F2A541 (only for items that are at risk or missed; never decorative). Mist #E8EEF2 (backgrounds, table rules). White #FFFFFF. No other colours, no gradients. Body text at least 18px.
Q3 OKRs (Finance sheet, final)1. New ARR: target $2.40M, actual $2.61M (109%). 2. Net revenue retention: target 108%, actual 101.3% (Q2: 106.0%). 3. Activation: 45% of new sign-ups send a first invoice within 7 days; actual 38% (Q2: 36%). 4. Payments reliability: 99.95% target, actual 99.91% (one incident: 2 September, 4 hours of degraded payments during the card-fraud response).
What moved NRRPricing moved from per-seat to usage-based on 1 September. Three of the top 20 accounts downgraded in September (−$540k ARR combined), citing the new pricing. Harbor & Co ($310k ARR) churned to a competitor, citing no bulk invoicing. The Customer Success dashboard shows NRR at 102%, because it excludes churned customers under $5k ARR; Finance's 101.3% is the figure the board sees.
LaunchesBulk invoicing: promised for 12 October, now 26 October (23 October at best), because Payments paused the batch-send API during the card-fraud incident. The 14 October customer webinar (1,100 registered) has been moved to 28 October. AI-drafted support replies: live on the three non-billing queues since 21 September; median first-response time down 41%. Billing queue waits for updated pricing data and a refund-language block; eval re-run due 20 October.
CustomersNPS: 34 (Q2: 41). 62% of detractor comments mention the pricing change. 20 of the top 50 accounts renew in Q4, worth $2.1M ARR; Customer Success rates 7 of them ($900k) at risk, all citing pricing.
Team and budgetHires: 9 of 14 planned; two senior engineers left Payments in August (both regretted). Spend: 4% under budget, mostly the unfilled roles.
Decisions the exec team needs to make(a) Whether to hold the top-20 accounts on their old pricing for six months: Finance estimates it costs $420k of ARR this year; Customer Success thinks it protects most of the $900k at risk. (b) Whether to move two engineers from Growth to Payments until bulk invoicing ships, which the Payments lead says would secure 23 October; Growth would pause the activation experiments for six weeks.
Draft headline from the VP of Sales“Record quarter: best-ever new ARR, 109% of target.” (She'd like the deck to open with it.)
What a strong answer does

Opens with an honest headline for the quarter: new ARR beat target, but NRR fell to 101.3% against 108% after the pricing change, and activation and reliability missed. Does not lead with 'record quarter' on its own. Uses Finance's 101.3% (noting the CS dashboard's different definition if it mentions 102%). Shows each OKR with a plain status, amber only on the misses. Covers the NRR drivers (the three downgrades and Harbor & Co), the bulk-invoicing slip to 26 October (23 at best), NPS 41 to 34, and the $900k renewal risk. Closes with the two decisions, framed with their trade-offs, each with an owner and a date before the Q4 renewals. At most 7 slides, takeaway headlines, the brand palette only, and a short cover note.

Critical failures (cap the score)
  • Reports the NRR, activation or reliability OKR as met or on track
  • Opens the deck with the 'record quarter' headline and omits the retention drop from the opening
Case

v1.5 · synthetic · exec communication, slides, brand, staff-level

Usable with a quick edit10 of 13 checks passed

Yes. The deck is factually correct and the decisions are clear; a PM only needs to remove the 'not supplied' meta notes and add a short reliability follow-up line before sending.

Output

Open the deckThe file the model delivered, in a new tab

Lena, attached is Billing’s Q3 pre-read for 8 October. New ARR beat target, but the other three OKRs missed. The deck sets out the retention risks, revised launch dates and two decisions required. I recommend conditional pricing relief and retaining Growth’s engineers unless stronger evidence justifies the transfer.1

What a PM had to fix

  1. 1Decision deferredMake the callQuick edit

    What we’d changeAsk the exec team for a decision on the pricing hold, not a conditional recommendation. Name real owners rather than invented ones, and take the brief's wording off the slides.

Check by check

Got wrong · 1
  • Owns the problemSome material problems—especially payments reliability and the retention/activation misses—are reported without saying what the team has already done or recommending a specific forward path.
Mixed · 2
  • Respects explicit constraintsContent respects the slide count, headline rule, OKR reporting and cover-note length; layout/colour constraints are checked separately as instructed.The two graders disagreed on this one.
  • Ready for the reader as deliveredThe deck contains notes to the author such as 'Opening ARR and other movements were not supplied', 'The supplied incident account...', and 'Departure backfill status was not supplied' rather than being written solely for Lena.The two graders disagreed on this one.
Got right · 10
  • Uses the supplied evidence correctlyAll current-state facts in the deck match the supplied brief and arithmetic; no material invented facts about today.
  • Addresses the actual decisionIt commits to conditional pricing relief and declining the engineer transfer, and states the verification or evidence that would change each call.
  • Identifies material uncertaintyIt names the unverified account overlap and incremental benefit, the unquantified revenue/activation impact, and unresolved reliability recurrence risk, and says how to resolve the first two.
  • Avoids unsupported claimsCausal claims such as pricing-driven downgrades are traceable to the supplied evidence, and forecasts are labelled as conditional forecasts rather than established fact.
  • Produces the required deliverableA complete 7-slide QBR deck and a <=60-word cover note are present and usable.
  • Leads with the honest headlineThe first content slide headline pairs the new-ARR beat with the three missed OKRs and retention risk, not just the record quarter.
  • Makes the decisions clearThe final slide gives both decisions with their costs/benefits, an owner, and an 8 October date before Q4 renewals.
  • Headlines state the takeawayEvery slide headline is a takeaway sentence (e.g., 'New ARR was the only OKR to meet its target'), not a topic label.
  • A real 7-slide deck
  • Uses only the brand colours

Grades and run details

Decision model 85 · LLM judge 10 of 12 checks
Decision model checks
  • passUses the supplied evidence correctly43%
  • passAddresses the actual decision72%
  • failRespects explicit constraints17%
  • passIdentifies material uncertainty82%
  • partialAvoids unsupported claims20%
  • passProduces the required deliverable58%
  • passLeads with the honest headline81%
  • passMakes the decisions clear99%
  • passHeadlines state the takeaway26%
  • passA real 7-slide deckby hand100%
  • passUses only the brand coloursby hand100%
  • partialOwns the problem64%
  • passReady for the reader as delivered37%
Artefacts
Run
Run
#1
Time to output
6.0 min
Submitted
25 Sept 2026

Needs more than a quick edit9 of 13 checks passed

The deck needs owner names and a supported year changed, and the activation and reliability misses lack recommended ways forward. Those require more than a quick wording edit.

Output

Open the deckThe file the model delivered, in a new tab

I'll build the seven-slide deck as one self-contained HTML file, then check every slide renders at 1280 × 720 without overflow.

I rendered all seven slides and checked them. Each is exactly 1280 × 720 with nothing overflowing. All text is 18px or larger. The only hex values in the file are the five brand colours.

Cover note to Lena (58 words):

Lena — Billing's Q3 pre-read for 8 October. New ARR beat target (109%), but the pricing change cut NRR to 101.3% and puts $900k of Q4 renewals at risk; we missed three of four OKRs. Slide 7 has two decisions I need from the team: a six-month pricing hold for top-20 accounts, and moving two engineers to Payments.

Decisions I made that you should check:

The VP of Sales' headline isn't the opener. The material doesn't support "record" or "best-ever". It only shows 109% of target. Leading with it would also bury the NRR miss the board will see. The ARR beat is still the first clause of slide 1. NRR is Finance's 101.3% throughout. The Customer Success dashboard's 102% is footnoted on slide 3 with the reason for the difference, so nobody gets caught out by it. The owners are placeholder roles (VP Customer Success, VP Engineering). Swap in names. The recommendations on slide 7 are mine. Decision A is conditional on a gap in the data: the hold covers the top 20 accounts, but the 7 at-risk accounts are only placed within the top 50. Get Customer Success to confirm the overlap before the 7th.

What a PM had to fix

  1. 1Hypothesis stated as factReframe it as a hypothesisQuick edit

    Source: Decisions the exec team needs to makeCustomer Success thinks it protects most of the $900k at risk.

    What we’d changeOn the slides, 'Protect $900k' overstates Customer Success's estimate that the hold protects most of it, and '1,100 customers expect it' is stronger than 1,100 webinar registrations.

Check by check

Got wrong · 3
  • Avoids unsupported claimsIt presents '1,100 customers expect it on 28 Oct' and 'not a saving we planned' as established facts when the source only suggests them.
  • Owns the problemThe activation and payments reliability misses are reported without saying what the team has already done or recommending a way forward for them.
  • Ready for the reader as deliveredThe decision owners are placeholders that the output itself says to swap in names, and the year appears invented, so it is not ready as delivered.
Mixed · 1
  • Uses the supplied evidence correctlyIt adds an unsupported year ('Q3 2026') and presents 1,100 registrants as customers expecting the feature, which the source does not state.The two graders disagreed on this one.
Got right · 9
  • Addresses the actual decisionIt recommends approving the engineering move and conditionally approving the pricing hold, with the data gap that would change the pricing-hold call.
  • Respects explicit constraintsIt delivers seven slides, makes every headline a takeaway, reports misses honestly, and includes owners and dates for both decisions.
  • Identifies material uncertaintyIt names the top-20 versus top-50 overlap gap and says Customer Success confirmation would settle it.
  • Produces the required deliverableThe required deck and a short cover note to Lena are present and usable in form.
  • Leads with the honest headlineThe first content slide headline balances the new-ARR beat with the NRR drop and other misses rather than leading with 'record quarter.'
  • Makes the decisions clearThe closing slide gives both decisions with cost/benefit, an owner, and a date before Q4 renewals.
  • Headlines state the takeawayEvery slide has a takeaway sentence as its headline, even where a topic label also appears.
  • A real 7-slide deck
  • Uses only the brand colours

Claims the judge couldn’t find in the brief

  • The deck/QBR is for Q3 2026.
  • 1,100 customers expect bulk invoicing on 28 October.

Grades and run details

Decision model 81 · LLM judge 7 of 12 checks
Decision model checks
  • passUses the supplied evidence correctly16%
  • passAddresses the actual decision63%
  • partialRespects explicit constraints8%
  • passIdentifies material uncertainty78%
  • partialAvoids unsupported claims53%
  • passProduces the required deliverable67%
  • passLeads with the honest headline91%
  • passMakes the decisions clear100%
  • passHeadlines state the takeaway30%
  • passA real 7-slide deckby hand100%
  • passUses only the brand coloursby hand100%
  • partialOwns the problem70%
  • failReady for the reader as delivered76%
Artefacts
Run
Run
#1
Time to output
3.6 min
Submitted
27 Sept 2026

Results

Every setup we’ve tested on this task, across all cases and repeats, graded on the current checklist. Calibrated: the graders match our PM on 86% of checks.

#Model · HarnessTask scoreDecision modelLLM judgeRunsCritical failures
1GPT-6 AstrawithChatGPT87.387.12None
2GPT-6 LunawithAPI81.082.62None
3GPT-6.1 SolwithAPI77.783.02None
4Sonnet 5.5withAPI78.564.42None
5Opus 5.5withClaude80.451.92None
6Gemini 3.5 Flash-LitewithGemini62.139.02None

About the task

The PM job

Writing the weekly update, or the reply to an executive's question, that the team's credibility rests on.

Why it matters

Updates are where bad news gets softened. A fluent update that buries a slipped date or presents a guess as the cause does more harm than no update: leadership decides on it, and trust goes when the truth comes out.

What good looks like

  • Leads with the news and any decision needed
  • States dates, numbers and causes plainly, including bad news
  • Separates what is known from what is suspected
  • Brings a recommendation and what's been tried, not just the problem
  • Fits the reader and the length asked for

Deliberately not measured

  • Tone and formatting preferences
  • Writing style beyond clarity
Capability tested

Honest, decision-first status communication

The failure we’re looking for

Spin: burying or softening the bad news, or presenting a guess as fact

Grading

Decision model, LLM judge and a browser check (for the deck), calibrated against a blind PM review

Variants

A short written update · Staff level: a QBR deck in brand colours